HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?
Your order is shipped within 24 hours in Abidjan and 2 to 3 days in other regions of Ivory Coast.
Where do we deliver and what are the delivery charges?
Where are you from?
Our company is based in Ivory Coast. We ship our packages directly from Abidjan.
Who delivers my item?
Your items are delivered by our logistics team.
What are the delivery times?
Items are delivered between 9am and 5:30pm.
I made a mistake in the address, what should I do?
Don't worry, if your order has not yet been sent, contact us immediately and we will be happy to update your information. Otherwise, and in accordance with our general terms and conditions of sale, once an order has been sent from our warehouse, no further changes can be made.
Is your site secure?
This site is 100% secure. And to tell the truth, we could even say it's 300% secure. Here's why: Firstly, the site you are visiting is on an HTTPS server (the small green padlock on the left side of the URL of this page is there to remind you). Most sites only secure their "cart" and everything related to payment for orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.
What are the payment methods?
Currently, you can pay cash on delivery or by Mobile Money (Orange money, Momo...).
What happens if I'm not satisfied with my product?
Immediately let us know and we will refund you or replace it with another product of the same range or a higher range, provided you pay the difference. However, all returned products must be in perfect condition and return shipping costs must be paid by you. Proof of postage should then be sent to us by email as proof of delivery.
More questions?
If you still have any questions, you can contact us by email at contact@djokstore.ci. Your Satisfaction is 100% Guaranteed!
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